About Us

When shopping at Buzzoutlet e-Commerce you will save up to 60% off retail prices on quality branded products. This saving doesn't mean you have to compromise on any of the normal ‘technical features or innovations’ you are accustomed to when shopping in a specialized hardware store. We offer a 1 Year Nationwide Warranty to ensure you always pay the lowest prices for the best products.
Buzzoutlet e-Commerce is Owned & Operated by David E Cockburn. All payments to be made out to David E Cockburn.

PAYMENTS ACCEPTED.

Pay & Pickup, Pay for the items EFT or Credit card & pick up within 30 minutes, email office for full details. PICKUP AVAILABLE from our depot in WESTERN SYDNEY - Payment in advance as below. (Pickup of $19.95 may apply on heavy items.)

Our preferred payment is CREDIT CARD, as we can generally dispatch the item within 24-48 hours & we bank with National.

CALL OUR OFFICE ON 0413 472 155, 0800-2100 (est)

We accept payment via Electronic Funds Transfer (EFT) & Credit Card, (card payment 1.5% surcharge may apply)

EFT Payments

We bank with NAB, simply by login to your online banking or drop by a NAB branch & transfer the balance.

Account Name: Buzz Out Let (Cockburn)

BSB: 082604
A/C: 13-878-6421

DELIVERY AUSTRALIA WIDE.

As one of Australia’s leading e-commerce Machinery Company, Buzzoutlet e-Commerce enables commercial and domestic tools to be viewed & bought by people, online 24/7. Proudly Australian owned and operated, the family at Buzzoutlet e-Commerce is dedicated to providing you with the very best value for your time and money.

30 DAY MONEY BACK GUARANTEE.

30 Day money back offer included, (conditions apply) - email office for full details. We offer our own 12 month warranty against defects on all items sold by Buzzoutlet e-Commerce.

12 MONTHS WARRANTY ON ALL ITEMS.

All items sold by BuzzOutLet e-Commerce are covered by Consumer Guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to return any item that is deemed faulty (at the buyer expense) within a reasonable timeframe from the date the sale agreement took place. If an item has a minor defect, we will provide a repair or offer you a replacement or a refund. If an item is found to have a major manufacturing defect, you are entitled to receive an identical replacement or one of similar value, receive a refund or keep the goods and receive compensation for any other reasonable foreseeable loss or damage. For more information about your rights as a consumer, see the Australian Consumer Law website athttp://www.consumerlaw.gov.au

RETURNS & REFUNDS
Send an email (bolcommerce@gmail.com) stating your order number, ad Number from listing, the item/s you wish to return, and the reason for the return - At least 3 Photo's must be submitted. Our Customer Support Team will review your email and, if applicable, issue you a Return Authorisation (RMA) number which must be included on the address label. All other relevant information will be sent to you at this time. - BuzzOutLet e-Commerce will not accept the return of any item/s without an RMA attached.

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below: We must be notified within 30 days of you receiving the item that you intend to return it.

•The item must be returned in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)
•The item/s are NOT opened, used, worn or damaged, and are in perfect condition when we receive them back
•That you DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
•The item is securely packed to ensure it is received back by us in original and re-saleable condition.
•Handling fees will apply: $9.95 0-25kg / $19.95 25+kg. Either of these will be deducted from the refund provided.
•The refund amount will also have original freight costs deducted. If the item was sent with free postage, a 20% postage fee will also be deducted from the refund amount.
•If the item was shipped out, you are responsible for all return shipping costs involved with transporting item to our depot for warranty purposes should you wish a refund. (recommended tracking info be emailed to our office)
•If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.
•Any refunds shall be paid EFT less any credit card fees.

•If you wish to take up this offer, please undertake the following:
•Send an email to (bolcommerce@gmail.com) office. stating your order number, the item/s you wish to return, and the reason for the return
•Our Customer Service Department will review your email and, if applicable, issue you a Return Authorisation (RMA) number which must be included on the address label. All other relevant information will be sent to you at this time.
•Buzzoutlet e-Commerce will not accept the return of any item/s without an RMA attached
Consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description
We offer our satisfaction Guarantee & Warranty from the date of your item being couriered to you for a period of 12 months.. This warranty covers all products used for private household use from the date of purchase. The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Many parts are readily available to our customers should any issue arise. We warrant that all products are free from defective material and workmanship and agree to replace any part that proves to be defective; without charge.

CORRECTIONS of ERRORS and Inaccuracies Limitations on Quantity

The design of the window printed pattern may vary depending on available stock.
Gazebos / Marquees should be considered as a 'temporary structure'.

Note: The tent/gazebo are not designed as permanent structure and it is not recommended to be used under weather conditions or for a period of time.

Whilst BuzzOutLet e-Commerce makes every reasonable effort to present accurate information on the Web Site, the information may contain typographical errors or inaccuracies, errors with images and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information and supply items at any time without prior notice (including after you have submitted your order and/or made payment). Such errors, inaccuracies or omissions may relate to product description, pricing and availability. If, for example, the price or description of a product offered for sale on the Web Site is incorrect due to a technical or administrative error, any agreement arising from any acceptance of such offer will, in BuzzOutLet e-Commerce discretion, be void. We also reserve the right to limit quantities (including after you have submitted your order and/or made payment). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.

PRIVACY POLICY

.Effective Date of this policy: 16/09/2015
David E Cockburn Privacy Program, is an independent business whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the web site buzzoutlet.machines4u.com.au Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact bolcommerce@gmail.com.
If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact
http://www.truste.org/consumers/watchdog_complaint.php.



David E Cockburn Commitment to Your Privacy
We values its relationship with you and the other users of this website. We recognize that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we may collect when you use the Web Site. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect this information, and what we do with it after we collect it. If you have any questions or comments regarding this Privacy Policy, please contact us at: bolcommerce@gmail.com

Service Providers
We use outside shipping companies to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes. These third parties are prohibited from using your personally identifiable information for any other purpose.


Links to Other Sites
This Web site may contains links to other sites that are not owned or controlled by David Cockburn. Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site to read the privacy statements of each and every web site that collects personally identifiable information.

Personal Information that We May Collect Online
In order to make a purchase on the site we may only collect your personal details but never store credit card details. Your personal contact information online such as names, postal and e-mail addresses, phone numbers will be stored online & used to process your order only.

Third Party Tracking
We may use third-party tracking services that use web beacons to track non-personally identifiable information about visitors to our site in the aggregate.


Changes to this Privacy Notice, Conditions of Use and Notices
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and via a prominent notice's from time to time only.

E-commerce Machinery

Admin Office - Wolli Creek - Pick up Depot - Seven Hills Buzzoutlet Owned & Operated by David Cockburn, Australia

75024170108